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Where did my documents disappear after export?

Tina avatar
Written by Tina
Updated over a week ago

If your documents seem to disappear after export, they haven’t been deleted.
By default, exported documents are automatically archived.

Where do I find exported documents?

Once a document is exported, it’s moved to the Archive tab.


This is the far-right tab in the folder view, as shown in the screenshot below.

Can I stop documents from being archived after export?

Yes, you can stop documents from being archived after export. You can turn this off in the folder settings if you want exported documents to remain in the 'All Files' tab instead.

To change this setting:

  1. Open the Folder Menu

  2. Go to Accounting & Automation

  3. Select Workflow

  4. Under Export settings, turn off Auto-archive exported documents

  5. Click Save

    See screenshot below

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