If you cannot find the document in Xero, it may be due to the size of the document. Xero does not accept an attachment bigger than 3MB sent from Datamolino. Although we have not attached the file, it's always possible to add larger files manually in Xero. 

If you are not able to see your documents in Datamolino, please try to access your account using Chrome browser. 

If you cannot resolve the problem, our support team would be happy to help. Just start a conversation with the team, there is a nice little chat widget in the bottom right corner of this website.

Did this answer your question?