There are three ways to download the original file of your documents from Datamolino:
Download for one document
Go to the detail page of the document and click on the "3 dots" button.
Select Download to download the original file.
Download for multiple documents inside one folder
Optional: Filter documents that you need using the filter on top and click on Search.
Select the documents using the tick box on the left.
Click on the split-button next to Bulk edit and select Export to file.
If you use approvals go here.
In the Export to file window select Original files.
Untick Mark as exported if you do not wish the document status to change to "exported". Click on Export.
You will be taken to the Export history where your export will be processing.
The export will be completed when the Download button appears.
Click on Download to download the files. Click on Refresh to update the page.
You can access the Export history anytime through the Export history button.
Or here
Download multiple originals for a folder with approvals
If you use approvals for your folder, you will find the Export to file option only in the Approved section. Exported documents appear in the All files section (on the right).
If you'd like to export originals for exported or not yet approved documents you can:
Temporarily turn off approvals (we will remember the document approval states)
Use a broad search and filter to export from All files.
Open the extended search filter and switch to the All files tab.
Set broad search criteria that will cover all documents you are trying to export and click on Search. Then select the documents using the tick boxes on the left and click on Export all.
Follow the steps from step 4 in this section.
Download for all documents (per year / all years) for all folders
You can download original files for all years or a specific year for all folders through the GDPR data request tool.
The data will be provided in a .zip file (compressed) with the files organized into individual folders for each folder in Datamolino.
The steps can be found in this article.