What is two-factor authentication?
Two-factor authentication (2FA) is a valuable security feature designed to protect your online accounts. In addition to a password, 2FA requires a one-time code generated by an authenticator app on your mobile device. This adds an extra layer of security by ensuring that both your password and mobile device are required for login.
How to set up two-factor authentication (2FA)?
For a written guide, scroll down below the video.
Steps to enable two-factor authentication (2FA):
Step 1: Install an authenticator app: Download and install an authenticator app on your mobile phone or desktop. We recommend using one of the following apps:
(If you already have an authenticator app, you can proceed to step 2.)
Step 2: Adding your account to the authenticator app:
Open the authenticator app
Select "Add account" or the "+" sign.
Step 3: Enabling 2FA in Datamolino:
Navigate to User profile --> Security.
Click on "Enable 2FA."
Step 4: Activating 2FA
Use the authenticator app to scan the QR code displayed in Datamolino (If you are using Authy desktop version, manually enter the text code shown below the QR code.)
In the same Datamolino window, enter your Datamolino password and the 6-digit code generated by your authenticator app.
Click on "Verify code."
Backup codes
Safeguard your account by storing the provided backup codes in a secure location. These unique backup codes are crucial for regaining access to your account in case your 2FA device becomes unavailable.
TIP: During the login process, you have the option to select "Trust this device for 29 days." This option simplifies subsequent logins.
I lost access to the authenticator app (new phone) and don't have back up codes, how can I set up new authentication?
If you lost access to the authenticator app, please reach out to support@datamolino.com and our team will help you reset it.
Email Backup 2FA
What is Email Backup 2FA?
Email Backup 2FA is an alternative way to complete two-factor authentication when logging in to Datamolino.
Email Backup 2FA allows you to receive the one-time 6 digit code by email instead, if you do not have access to your phone.
It does not replace your authenticator app. It simply provides a second option.
How do I log in using an email code?
To log in using an email code, you select the email option on the 2FA screen after entering your credentials.
Follow these steps:
Enter your email and password as usual.
On the 2FA screen, click Send code to email.
Check your inbox. A 6-digit code will arrive within seconds.
Enter the code into the field and click Done.
Once the correct code is entered, you are logged in.
Your authenticator app continues to work as normal. You can choose either method at login, depending on what is available to you at the time.
How does the email verification code work?
The email verification code is a temporary, single-use code with strict time limits.
The code:
Is 6 digits long
Can be used once only
Expires after 5 minutes
Can only be re-requested once every 5 minutes
If the code expires, you must request a new one. If you request a code, you must wait five minutes before requesting another.
This ensures that each login attempt is time-limited and protected.
How do I enable or disable Email Backup 2FA?
You can enable or disable Email Backup 2FA in your user profile under Security Settings.
Follow these steps:
Click your name in the top right corner and select User Profile.
Open Security Settings.
Locate the Email Backup 2FA section.
Enter your current password.
Click Enable or Disable.
If you disable it, the Send code to email option will no longer appear during login. In that case, you must use your authenticator app to complete 2FA.
Requiring your password ensures that only the account owner can change this setting.
Is Email Backup 2FA secure?
Email Backup 2FA is secure but slightly less secure than an authenticator app.
An authenticator app generates codes directly on your device. Email-based codes rely on access to your email account. If someone gains access to your email, they could also use it to complete login.
For this reason:
Email 2FA is offered as a backup option, not a replacement
You must enter your account password to enable or disable it
Codes are encrypted and deleted immediately after use
If maximum security is your priority, continue using your authenticator app as your primary method and keep Email Backup 2FA as a fallback.
I used the email code once, but I want to keep using my authenticator app. How can I set it up again?
If you used the email code to sign in but you prefer to keep using my authenticator app, you can do so. Using the email code doesn't affect your ability to use the existing authenticator app. However, if you lost access to the authenticator app, please reach out to support@datamolino.com and our team will help you reset it.