This error can occur when the connection between Xero and Datamolino expires.
How to fix "Forbidden access. If the issue persists please reconnect your folder to Xero" error?
If you receive the error "Forbidden access. If the issue persists please reconnect your folder to Xero" simply disconnect your folder from Xero and connect it again:
Disconnect your folder by clicking on Disconnect Xero.
Note: If you use approvals, you will find this option in the Approved documents tab
In the same dropdown, click on Connect to your accounting and connect your Xero company.
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3. Once you complete the above steps, please click on Dismiss in the error message of the document, and if necessary export again.
Has the Forbidden access error affected multiple documents?
You can dismiss the error in bulk by following the steps below:
Navigate to the Export errors tab
Select all or some documents by ticking the box(es)
Click on Dismiss errors / duplicates
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