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Data duplicate detected
Lubica Jakubac avatar
Written by Lubica Jakubac
Updated over a year ago

What does "Data duplicate detected" mean?

"Data duplicate detected" error means that there was a previously uploaded document where the invoice number and supplier name matches with this transaction.

This error message always includes a link to the original transaction with the same supplier name / invoice number combination.

How to fix "Data duplicate detected"?

Steps how to fix "Data duplicate detected" error:

  • Please click on the "Original can be found here" and review the file.

  • Confirm if the original invoice was processed and exported.

    • if YES we recommend to delete the duplicate transaction

    • if NO, click "Dismiss" and export the file as desired

 

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