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After subscribing, when and how do I receive a bill for Datamolino services?

And where to download my Datamolino invoice

Lubica Jakubac avatar
Written by Lubica Jakubac
Updated this week

How does the billing work?

Datamolino is a prepaid service. Here’s how it works:

  • At the start of each billing cycle, we charge your monthly plan subscription fee to the credit card on file.

  • As you process documents, your usage is deducted from this subscription fee.

  • If you go over, we’ll bill the extra usage at the end of the billing cycle.

When and how will I receive my invoice?

👉 You’ll receive one invoice at the start of each billing cycle for your plan subscription fee, and another at the end - but only if your usage went over what’s included in your plan.

👉 We’ll send the invoice to the account owner and the email address you set as the invoice recipient when setting up your account.

Can I change the invoice recipient's email address later?

👉 Yes - it can be updated at any time in Account Management > Plans and Billings – scroll down to Invoice Recipient Email

Can I download the invoice myself?

👉 Yes - you can download your invoice directly in the Datamolino app under Account Management > History of Billing Cycles.

Note: The Account Management section is only accessible to the account owner.

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