This list provides summary of error messages and links to detailed information on common export errors you can see in Datamolino. Each can have very different root causes. If you do not find your error message in the list, please contact our support team (contact us by email on support@datamolino.com).

1. The item exists in Xero with status different than draft

2. net readtimeout

3. The document date cannot be before the period lock date, currently set at Day/Month/Year

4. Sales invoices error (unique number)

5. Contact is mandatory

6.  At least one Line item is mandatory!

7. The TaxType code “OUTPUT2” cannot be used with account code ‘5065’

8.  This invoice is already in Xero and cannot be modified. It is either "approved" or "voided".

9. Blank Message (you only see date and time)

10. Unknown response code 301 or 302

11. Account code "xxxx" is not a valid code for this document

This is just a reply from Xero that it does not allow the selected ledger account to be used for purchases. Please check the settings of your Xero Chart of Accounts.

12. An existing Invoice with the specified InvoiceID could not be found

13. Bank account status invalid for payment creation

Please check whether your bank account in Xero has an “Archived” status. 

14. Forbidden access. If the issue persists please reconnect your folder to Xero