The three account roles
Every Datamolino subscription has three account roles. Account roles apply across the whole account and control who can manage users, billing, and company information. They are separate from folder roles, which control what someone can do inside a single folder.
Owner - has full access to the account. Can manage users, change account roles, access billing and invoices, and edit the company information. The Owner is usually the person who created the account or the most senior person responsible for the Datamolino subscription.
Manager - can manage users and assign them to folders, but cannot access billing, invoices, or company information. A Manager is the right role for a team lead or onboarding manager who needs to add and remove users but should not see or change billing.
Member - belongs to the account but is not included in account management. Members cannot open Account Management, cannot create new folders at account level, and cannot see the list of other users on the account. They can still use any folder they have been invited to, with the folder role assigned to them.
By default, anyone invited to Datamolino is added to the account as a Member. Their role can then be upgraded to Manager if needed. The Owner role is set when the account is created and is not assigned through the normal invitation flow.
How to check your own account role
Your account role is shown in the Account Management area. To check it:
Click your initials in the top-right corner of Datamolino.
Select Account Management.
Open the Users tab.
Find your name in the list and check the Account Role column
👉 Don't see Account Management in the menu?
If Account Management does not appear when you click your initials, your account role is Member. Members are not given access to account-level management. Ask the account Owner or a Manager to upgrade you if you need to manage users or folders at account level.
How to change someone else's account role
Only an Owner or a Manager can change account roles. Members cannot open Account Management at all, so this option is not visible to them.
Click your initials in the top-right corner of Datamolino.
Select Account Management.
Open the Users tab.
Find the user you want to update and click Edit.
Choose the new role from the Account Role dropdown and save.
👉 Can I assign the Owner role from this screen?
No. The Account Role dropdown only accepts Member or Manager. The Owner role cannot be assigned through this form. If you need to transfer ownership of the account, contact support@datamolino.com.
👉 How is the Owner shown in the user list?
The current Owner is shown as Owner in the Account Role column, but the Edit form does not show a role dropdown or a save button for that user. Owner status is not editable from this screen.
Rules and limits when changing or removing roles
A few rules apply when you change account roles or remove a user from the account. These are enforced automatically - the relevant action will be blocked if the rule would be broken.
👉 The last Owner cannot be removed
If a user is the only Owner on the account, they cannot be removed from the account. Contact support@datamolino.com to nominate new owner first.
👉 You cannot remove yourself
A user cannot remove themselves from the account through Account Management. Ask another Owner or Manager to do it.
👉 Removing a user from the account removes them from every folder
When an account-level user is removed, their access to all folders on that account is removed at the same time. To remove someone from only one folder, manage that user inside the folder instead - see Folder-level roles: Admin and User.
👉 New invitees become Members by default
When you invite a user to a folder, they are also added to the account as a Member unless a different role is assigned later. Learn more about inviting users and assigning them to folders.
How account roles relate to folder roles
Account roles and folder roles are separate. Account roles control account-wide settings such as user management and billing. Folder roles (Admin and User) control what someone can do inside a specific folder, and they can be different in each folder. A Member at account level can still be an Admin in one folder and a User in another.
One overlap matters in practice: Owners and Managers can see and manage every folder created on the account, even folders they were not directly invited to. Members only see the folders they have been invited to. For the full breakdown of what each folder role can do, see Folder-level roles: Admin and User.
For account-wide settings such as company name, billing address, and VAT details, see Account settings: edit your company information - that page is Owner-only.