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Quickbooks - Export failed: User is not a member of the specified Realm

User tries to export a document to Quickbooks and they receive an Export failed message "Connection attempt failed. Try to re-connect your folder to QuickBooks. Invalid_grant: Unauthorized Request: User is not a member of the specified Realm..."

Alex avatar
Written by Alex
Updated this week

What do I do when I receive an "Export failed: Unauthorized Request: User is not a member of the specified Realm" error when exporting an invoice to Quickbooks?

If you receive an "Export failed: Unauthorized Request: User is not a member of the specified Realm" error when exporting an invoice to Quickbooks, please contact us at support@datamolino.com and share the following:

  1. Which user is having this issue?

  2. Is anyone able to successfully export documents from this folder?

  3. Have you tried disconnecting and re-connecting to Quickbooks and exporting again?

  4. Is the user experiencing the error part of the Quickbooks company or client?

  5. Do they have sufficient user permissions to create bills, expenses or invoices in the Quickbooks company or client directly?

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