As of May 2022, Direct Debit through GoCardless has been our recommended payment method. It is the most secure and popular payment option available with a simple setup and multiple benefits.
Direct Debit payments make use of your bank details which, unlike credit and debit cards, do not expire, get lost or stolen. Similar to how payment via credit card works, as soon as an invoice for our services is due, we’ll automatically collect payment directly from your pre-agreed bank account.
Why we recommend Direct Debit
✅ Set and forget - You set up payment once, and after that, it’s taken automatically on the invoice due date.
🔐 In control and protected - You’ll receive notifications of payment before funds are taken and under your Direct Debit Guarantee scheme, you’re guaranteed a refund if any payment is taken in error.
💆♀️ No need to worry about updating payment details - As opposed to credit card payments for which you often need to chase your manager to update details in case of a lost or expired credit card. Or, when the account ownership changes or people leave. Unless you change your company bank account, Direct Debit works with no disruptions.
🔕 Never get chased for payment - Payments are automatic, so you won’t get chased for payments and there’s no risk of service disruptions in case of late payments.
🤝 Preferred payment option - Direct Debit is the simplest and smartest payment method. The low risks, low fees and minimal need for manual intervention make it beneficial for both sides.
How to set up Direct Debit mandate
1. Click your name in the upper right corner and select Account Management.
Note: If you do not see the Account Management in the dropdown, please contact your account owner. Only the owner of Datamolino subscription can change the payment method.
2. Under 'Billing info' tab, scroll down and click Add Direct Debit.
3. In the form, specify currency of your Direct Debit mandate.
Important: Currency of your mandate needs to match the fee plan currency you are subscribed to. In case of any doubts, please contact us via our support chat.
4. Fill in the rest of the form and click on Set up Direct Debit.
5. Review your details and click on Confirm.
Afterwards, you will receive a confirmation email from GoCardless including information on how the payments will appear in your bank statements.
How to cancel Direct Debit mandate
You can cancel your Direct Debit mandate anytime by following these steps:
Go to Account Management.
Under Billing info tab, click on Cancel Direct Debit.
Confirm by clicking OK.
Afterwards, you will receive email confirming Direct Debit cancellation.
Find more details on the GoCardless website
Get in touch with us through support chat or email.